FAQ

No, smoking is strictly prohibited inside the apartment and in the common areas of the facility.

Yes, pets are allowed with an additional charge of €8 per night.

The presence of the animal must be communicated at the time of booking.

Yes, a baby crib can be requested free of charge upon request.

High chair is not available.

No, no parties, events or meetings are allowed inside the apartment.

No unregistered persons are allowed to stay overnight.

Any visits during the day are allowed only for short periods and after notifying the staff, with a requirement to provide ID.

Yes, respect for the neighborhood and maintaining silence in the evening and night hours is required.

Yes, the area is well served and there are supermarkets, stores of all kinds, and pharmacies in the immediate vicinity of the apartment.

For precise addresses or detailed directions, you can contact the staff, who will be happy to provide all the necessary information.

Yes, there are several parking lots in the area. Upon request, the staff can indicate the cheapest parking nearby or secure parking near the apartment, with an approximate cost of about 35 € per day.

Yes, all apartments are equipped with elevators.

Yes, all apartments have fully equipped kitchens with utensils, pots and pans, dishes, and everything you need for cooking.

A kettle and a coffee machine with capsules are also available. We offer complimentary coffee capsules, tea bags and chamomile tea.

On arrival you will also find a small bottle of water in the refrigerator.

No, breakfast is not included in the price of your stay.

No, daily cleaning is not included in the price.

Extra cleaning can be requested at a cost of 25 € per intervention. ( for privilege we have to put 35 €)

A weekly cleaning is included for longer stays.

Check-in is from 2:00 pm, and check-out must be done by 10:00 am.

It is possible to leave luggage before check-in. From 10:00 am, they can be left directly inside the apartment. If arrival is before 10:00 am, luggage can be left in a space outside the apartment in the entrance hallway.

After checking out, you can leave your bags for a few hours in the hallway outside the apartment in a common area.

Yes, you can request a steam iron before arrival. We ask that you notify us in advance so we can prepare it in the apartment

Yes, all apartments are equipped with air conditioning and heating to ensure maximum comfort in all seasons.

Yes, all apartments have free and unlimited Wi-Fi.

Check-in is done online prior to arrival.

Guests can choose, if requested, to be greeted by a member of our staff or enter independently via access codes that will be provided the day before arrival.

The tourist tax must be paid in advance during the online check-in process, via credit card.

Guests are asked to treat the apartment with care. In case of accidental damage, we ask that you inform us promptly; any damage may be claimed for reimbursement.

Yes, all apartments are equipped with Smart TVs, with the ability to access major streaming platforms via your personal account.

The apartments are not equipped for people with disabilities or reduced mobility. In particular, the bathrooms are not structured for wheelchair access.